 | USB 2.0 devices may have problems connecting to Mac USB 3.0 ports | |
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Recently released Macs have USB 3.0 ports, that can also work with USB 2.0 peripherals.Elgato Game Capture HD, and other hardware from Elgato, are USB 2.0 devices.In rare cases, USB 2. |
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 | The very first EyeTV USB hardware is not supported by EyeTV 3.5.4 and above | |
 | EyeTV USB, the very first EyeTV product released in 2002, is not supported by EyeTV 3.5.4 softw |
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 | Getting started with EyeTV Netstream app for iOS | |
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Using the EyeTV Netstream app on your iPhone or iPad involves a few simple steps. |
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 | Can EyeTV Mobile receive H.264 video? | |
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EyeTV Mobile 1.1.4 and above can receive standard definition H.264 video. |
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 | Can EyeTV work with the EyeTV Mobile hardware or app? | |
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The EyeTV Mobile hardware cannot connect to EyeTV software on any Mac.The EyeTV Mobile |
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 | What are the system requirements for EyeTV Mobile? | |
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EyeTV Mobile has the following System Requirements:iPad 2iOS 4.3.3 or neweriPhone 4 and iPod touch (4th generation) are supported in Japan only and receive 1-seg ISDB-T broadcasts. |
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 | Can I connect my aerial/antenna to Tivizen? | |
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No, Tivizen has no inputs for an aerial/antenna. Tivizen only works with its built-in tuner and antenna.
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 | Does Tivizen have dual tuners? | |
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Tivizen has one tuner - the one antenna/aerial input sends a signal to just one tuner.Tivizen |
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 | Can I connect my PlayStation 3, Wii, or XBox 360 to Tivizen? | |
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No. Tivizen only receives DTT/DVB-T signals over aerial/antenna. It cannot use any other input.
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 | Can I use Tivizen to digitize old VHS or analog camcorder tapes? | |
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No. Tivizen does not accept any analog video. It only receives DTT/DVB-T signals over antenna/aerial.
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 | Does Tivizen work in North America? | |
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No. Tivizen is only for receiving
DTT (DVB-T, TNT, Freeview) signals in many European countries, and
Australia. It will not function |
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 | Can Tivizen receive DVB-T2 signals? | |
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Tivizen cannot receive DVB-T2 signals. It cannot receive "Freeview HD" signals (which |
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 | EyeTV or THC didn't start a recording I scheduled with Tivizen | |
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Tivizen can connect to your Mac or PC directly. Please make sure Tivizen is connected to a power supply when you've scheduled something to record via a direct |
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 | What do the lights (LEDs) on the Tivizen mean? | |
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Tivizen has three LEDs (lights) on it, and each reports different aspects of operation.Battery Indi |
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 | What is the difference between the Elgato Tivizen app and the EyeTV app? | |
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The following are some differences between the EyeTV app for iOS, and the Tivizen app for iOS |
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 | Can I use Bluetooth headphones while I use Tivizen? | |
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Using Bluetooth and Wi-Fi at the same time on an iPad or iPhone can lower wireless performance.Due to this, it's not advisable to use Bluetooth headphones while |
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 | Can I use Tivizen without a 3G or internet connection? | |
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Yes. Tivizen sends a live TV signal straight to your iPad, iPhone or to your
computer, using a built-in Wi-Fi transmitter, no Int |
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 | Can I watch TV from Tivizen on more than one device at the same time? | |
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Tivizen has only one DVB-T (Freeview or DTT) tuner. It can send a video signal to only one device at a time.If you are watching TV via Tivizen on o |
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 | Using EyeTV Netstream with multiple Macs and other EyeTV devices | |
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If you are adding EyeTV Netstream Sat or EyeTV Netstream DTT to a network that already has EyeTV devices connected to Macs, and you |
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 | How do I record an EyeTV HD recording in HD and iPhone formats at the same time? | |
 | Whenever you record something using EyeTV HD, you have the option of recording a smaller version of the same file, for the iPhone.Both the full size recording, and |
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 | How do I setup EyeTV HD? | |
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The EyeTV HD is designed to be simple to setup and use.
To ensure that all aspects of the E |
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 | Why do my EyeTV HD colors look wrong via a component connection? | |
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EyeTV HD offers the option to use Component video, which breaks the video signal into three parts. Those segments are represented by three colors: |
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 | Can I use EyeTV HD with my Blu-ray player? | |
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Yes, EyeTV HD may be used with Blu-ray players that have Component (Blue, Red, Green) outputs. Use the red and white inputs for audio.
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 | Does EyeTV HD have an HDMI input/output? | |
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EyeTV HD does not have HDMI input. You can use any HD video device that has Component (red, green and blue) outputs. This includes: |
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 | Can I use my existing IR Blaster with the EyeTV HD? | |
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EyeTV HD includes an infrared channel changer (IR Blaster) with the product. It is recommended that you use the bundled IR Blaster that is included with EyeTV |
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 | What is the maximum resolution that EyeTV HD can capture? | |
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EyeTV HD can record up to full HD resolution, referred to as 1080i. A Component video connection can transmit 1080i, but will often hav |
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 | Will EyeTV HD support Standard Definition? | |
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Yes, EyeTV HD features Composite and S-Video inputs for Standard Definition sources, and Component inputs for HD sources.
If your set top box does not have Component outputs, the EyeTV |
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 | Can I use EyeTV HD together with other tuner devices? | |
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Technically, you can use EyeTV HD at the same time as other EyeTV devices.However, it is likely that due to the amount of CPU power required to decode H.264 HD s |
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 | Can I view my premium cable or satellite channels with EyeTV HD? | |
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Yes, EyeTV HD allows you to view any channels you subscribe to through your Cable or Satellite provider.Since your subscribed channels are decrypted by your Set Top Box, you can enjoy any of your available chan |
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 | Can EyeTV HD receive ClearQAM signals? | |
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No, EyeTV HD cannot receive ClearQAM signals directly.If you have a Set Top Box, it will change your ClearQAM channels into an analog signal which can be sent to the EyeTV HD via |
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 | Does EyeTV HD allow video pass-through to another device? | |
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No, EyeTV HD does not have the capability of passing the video signal to another device such as a TV, DVD recorder or A/V system.EyeTV HD only has video and audio input connections.
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 | Does EyeTV HD have more than one tuner? | |
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No. EyeTV HD actually doesn't have any tuners - it can't receive video directly from an antenna or cable line. Instead, it has video inputs - it is a video capture device.
It can receive video from Component, Composite |
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 | Can EyeTV HD capture video from a video or still camera? | |
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Yes – if your camera has Component, Composite or S-Video outputs, then you can record video using |
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 | Can EyeTV HD transcode video files to H.264? | |
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No. EyeTV HD only encodes video that is input via Component,
Composite or S-Video cables. |
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 | Can EyeTV HD work with Windows? | |
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EyeTV HD does not work with Windows.It does not work with Windows Media Center, or other software that runs under any version of Windows.
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 | Can I boost the audio that EyeTV HD receives? | |
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Yes, you can boost the maximum volume that EyeTV HD can capture.Visit the Devices section of the EyeTV Preferences, and u |
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 | Does EyeTV HD come with an infrared remote control? | |
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Yes, EyeTV HD comes with the same remote that most EyeTV hardware from Elgato can use.
This remote controls the EyeTV software. The following article goes o |
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 | What video format does EyeTV HD record in? | |
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EyeTV HD only captures in the H.264 format. The audio is stereo AAC.
Resolutions match the original video source, up to 1080i.
You have the option of recording in the original resolutio |
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 | Can EyeTV HD send video to a TV set? | |
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EyeTV HD is designed to only send video to your Mac, via the USB cable.
It has video inputs, including Composite, Component |
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 | What HD video sources can I use with EyeTV HD? | |
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You can use any HD video device that has Component (red, green and blue) outputs. That is also known by YPbPr video.
Some examples are: |
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 | Can I export EyeTV recordings to my iPad? | |
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Yes, you can export EyeTV recordings to the iPad, when using EyeTV 3.4 software (or above).Use the |
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 | Does EyeTV HD need a power adapter to function? | |
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No, EyeTV HD does not need a power adapter.EyeTV HD is only powered by the USB bus - the same cable that's used to transmit audio and video.You shoul |
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 | Can I use EyeTV HD to record 720p or 1080i video? | |
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EyeTV HD will sense the resolution of the video it receives, and record at that resolution by default.EyeTV HD can record 1080i |
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 | Can I use EyeTV HD to record multichannel digital audio (Dolby, DTS)? | |
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EyeTV HD has stereo audio inputs (RCA). It records in stereo, using the AAC audio format.EyeTV HD doesn't have a dig |
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 | Can I use EyeTV HD to record audio only? | |
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EyeTV HD requires both a video
and audio source to work. You can use the following steps to record a
file with your preferred audio track, and then separate that audio
track for use elsewhere.
1) |
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 | Can I use EyeTV HD with a video game system? | |
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You can hook up a video game console like an PlayStation 3, Wii, or Xbox 360 to EyeTV HD using Component, Composite, or S-Video inputs.However, the delay that occurs between the c |
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 | Does EyeTV HD have a MPEG encoder? | |
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EyeTV HD does not have a MPEG-2 or MPEG-1 encoder. Instead, it has a H.264 encoder.EyeTV HD records H.264 content in either SDTV or HDTV forma |
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 | Does EyeTV HD have a TV tuner? | |
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No. EyeTV HD actually doesn't have any tuners - it can't
receive video directly from an antenna or cable line. Instead, it has
video inputs - it is a video capture device.
It can receive video from Component, Composit |
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 | System Requirements for EyeTV HD | |
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System requirementsThe use of EyeTV HD requires:• Intel Core® 2 Duo 2.26 GHz or higher CPU, Mac OS X v10.5.8 or later.
We recommend Mac OS X 10.6.2 or later with all software |
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 | What kinds of inputs will EyeTV HD accept? | |
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EyeTV HD accepts the following types of inputs:AudioLeft and right stereo channels through RCA-type connectors.Video |
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 | Does EyeTV HD include an IR Blaster? | |
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Yes, EyeTV HD does include an Infrared Channel Changer, also known as "IR Blaster".That hardware allows for transmitting an infrared signal to a cable |
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 | Does EyeTV HD work in Europe and Australia? | |
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There is no International version of EyeTV HD available at this time.EyeTV HD is only sold in the United States and Canada, and is designed only to work in those |
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 | My new EyeTV Hybrid (2009 North America) won't connect via USB | |
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Recently, a few EyeTV Hybrid (2009 North America) units have had problems connecting to the EyeTV software. There seems to be two primary causes of this issue:1) The wrong EyeTV software was shipped |
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 | Does EyeTV One support satellite? | |
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EyeTV One does not support the reception of satellite signals, in any wayIt does not support direct reception of DirecTV or Dish Network in North America.Ey |
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 | Does EyeTV One have a MPEG encoder? | |
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EyeTV One does not have a MPEG encoder. EyeTV One has a digital tuner, that can receive digital antenna (ATSC). That tuner does not encode; it receives pre-e |
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 | How does EyeTV 250 Plus compare with EyeTV One? | |
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Here is how EyeTV 250 Plus (2008, Clear QAM) compares to EyeTV One. For the sake of this comparison, only the latest EyeTV 250 P |
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 | How does EyeTV Hybrid compare with EyeTV One? | |
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Here is how EyeTV Hybrid compares to EyeTV One.
For the sake of this comparison, only the latest |
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 | Does EyeTV One have more than one tuner? | |
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EyeTV One only has one tuner, that can receive digital antenna (ATSC) signals. |
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 | Does EyeTV One include an IR remote control? | |
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EyeTV One does not come with a bundled remote, and it does not have an IR receiver.Separate EyeTV remotes are available now from our online store, but they will not work with |
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 | How do I setup EyeTV One? | |
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EyeTV One is designed to be simple to setup and use.
To ensure that all aspects of the EyeT |
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 | Does EyeTV Sat work in the United States with DirecTV and Dish Network? | |
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No, this unit will not work in the United States with services such as
DirecTV and/or the Dish Network, because both Dish and DirecTV are
closed, proprietary broadcast systems. EyeTV Sat is currently aimed at
the European and Australian m |
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 | Does EyeTV Sat work in Europe and Australia? | |
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Yes, EyeTV Sat receives DVB-S/S2 signals found in Europe and free-to-air DVB-S / S2 signals in Australia. It is, however, not supported in Australia and New Zealand.There is no North American version available at this time.
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 | Does EyeTV Sat support DisEqC? | |
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EyeTV Sat supports the DisEqC 1.0 and MiniDisEqC (Tone Burst) protocols and can hence control up to 4 LNBs.
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 | Does EyeTV Sat support widescreen images? | |
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All aspect ratios are supported. The window size is adjusted on-the-fly if a channel switches from 4:3 to 16:9.
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 | Can I use analog video sources with EyeTV Sat? | |
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EyeTV 300/310, 400/410, 500, 610 and EyeTV Sat are fully digital products. They do not have connectors for analog video.
EyeTV EyeTV 250 Plus and EyeTV Hybrid have both S-Video and composite video inputs. Both EyeTV 250 Plus and EyeTV Hy |
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 | Does EyeTV Sat support teletext and radio broadcasts? | |
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EyeTV supports Teletext. EyeTV does not support MHEG-5 at this time. We are not aware of any Mac product that supports MHEG-5, but we will look into this standard further, to see if it can be made to work with EyeTV.The term &q |
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 | Does EyeTV Sat work with a standard universal LNB? | |
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EyeTV Sat works with a standard universal LNB with basic specifications of:
Low band 9.75GHz L.O. with 22kHz off
High band 10.60GHz L.O. with 22kHz on
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 | How do I setup the Hauppauge HD PVR with EyeTV? | |
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The Hauppauge HD PVR is designed to be simple to setup and use with EyeTV.
To ensure that all aspects of the HD PVR are unde |
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 | EyeTV devices and visual exterior indicators: What device has LEDs and what do they mean? | |
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This FAQ entry covers only a common range of devices supported in EyeTV.External devices usually display activity by flashing or blinking one or multiple LEDs.Grey box shaped devices have dual LED in the front, to display activit |
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 | Can EyeTV hardware work with an USB 2.0 PCI or PCMCIA card? | |
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The supported configuration for most EyeTV hardware is a Mac with built in USB 2.0 ports. It may or may not work with machines that have USB 2.0 PCI cards, either due to the nature of those older Macs, or non-optimal PCI cards. We do not have a list of |
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 | Does EyeTV Hybrid (North America) support digital cable? | |
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EyeTV Hybrid (2007 model) does not support the direct reception of digital cable.It does not support Clear QAM (unencrypted digital cable) in North America.
EyeTV Hybrid (2008, 2009, 2010 models) do support the direct reception |
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 | I'm missing a certain group of channels with my DTT receiver | |
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After Auto Tuning, some channels can be missing if the DTT signal is too low, or too high. When that happens, some channels (perhaps just one multiplex) can be cut off. That means a related group of channels may be missing. Often, this happens with IT |
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 | Which EyeTV products can work with Satellite? | |
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Any analog EyeTV device can receive signals from a satellite
receiver.
Current products that can receive analog video from a satellite receiver: |
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 | I only have one video cable, but I need to hook it to EyeTV and another device | |
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If you only have one video source cable, but multiple devices to
hook it up to, then you can use an A/V switchbox, A/V distribution
amplifier, or a coaxial splitter.
An A/V switchbox takes multiple c |
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 | Which EyeTV products support HDTV? | |
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There are several HDTV formats that EyeTV products can support:HDTV over Antenna (ATSC) in North AmericaEyeTV 250 PlusEyeTV HybridEyeTV OneEyeTV 500TVMini HDHDHomeRunAny ATSC product tha |
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 | Which EyeTV products can work with Digital Cable? | |
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A Digital Cable line has a few different parts to the signal:
1) Analog cable - any TV or analog EyeTV device can directly receive
this part. Otherwise known as Basic Cable, and might be from 10- |
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 | Are there two different models of EyeTV 250 Plus in North America? | |
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The original EyeTV 250 Plus hardware did not have Clear QAM input
via the tuner. Due to high demand, we changed the hardware, and now
there is a new EyeTV 250 Plus unit in North America, with the followin |
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