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 Articles
 Is EyeHome still being developed or supported?
  EyeHome is a product that Elgato introduced in 2004. It was distributed by Elgato until 2006.All EyeHome units sold by Elgato are no longer under warranty, and EyeHome software is no longer being developed.EyeHome should still f
 Aliases or links won’t work with EyeHome
  Occasionally, the record of connected volumes in OS X can become corrupted, causing problems with EyeHome.  Aliases or symbolic links to content on external drives won’t function properly. To repair this, first go to the Finder.  In
 iPhoto 6 content doesn’t display properly in EyeHome
  EyeHome uses the AlbumData.xml file in the iPhoto Library folder, so that it can display photos and albums properly. Often, Apple slightly updates this xml file, causing applications like EyeHome to require updates. iPhoto 6 n
 Does EyeHome support Mac OS X 10.5 (Leopard)?
  EyeHome 1.8 can work with OS X 10.5 (Leopard), with a few tweaks.1) The installer doesn't work:The EyeHome installer is a container that actually contains only one really important piece - EyeHome.prefPane. That's
 How do I set up EyeHome using Symbolic Links?
  EyeHome is designed to read your Home directory, to find the files within for its use.Originally, EyeHome could also use aliases or symbolic links, instead of full movies, pictures or music. These small files point to content tha
 EyeHome is trying to reach the wrong IP address for my Mac
  When you set up EyeHome, your Mac's IP address is usually detected automatically, using Rendezvous/Bonjour (auto-discovery). It will appear on EyeHome's Connect screen. Select that entry to login to your Mac.You also have the option to man
 My MPEG-4 video is out of sync during playback in EyeHome
  EyeHome has a hardware decoder that can play many formats. However, some formats are easier for it to handle than others.When it comes to MPEG-4 video, some audio tracks will work better.MP2 (MPEG-1 layer 2) or MP3 (MPEG-1 layer
 iPhoto 6 content doesn't display properly in EyeHome
  EyeHome uses the AlbumData.xml file in the iPhoto Library folder, so that it can display photos and albums properly.Often, Apple slightly updates this xml file, causing applications like EyeHome to require updates.iPhoto 6 not on
 Aliases or links won't work with EyeHome
  Occasionally, the record of connected volumes in OS X can become corrupted, causing problems with EyeHome. Aliases or symbolic links to content on external drives won't function properly.To repair this, first go to the Finder. In the Go me
 EyeHome can't play MP3 audio or video from the iTunes Music Store
  EyeHome supports many different video formats, including MPEG-4. However, it does not support H.264. That is one reason that EyeHome can't play video content downloaded from the iTunes Music Store.For Informations about formats visit http:
 How do I change between VOB soundtracks when using EyeHome?
  To change sound tracks with .VOB files, just press the blue audio button. It switches between the various DD, DTS, and directors commentary tracks.
 Why can't I play iTunes Music Store downloads with EyeHome?
  Currently, EyeHome cannot play iTunes Music Store tracks. That is true for all other products not made by Apple. Apple will not allow 3rd parties to play iTMS tracks, even if it is technically possible. Apple will not support this, due to a lack of de
 Does EyeHome support iTunes or GeForce visualizers?
  There isn't enough computational power available in the processor in EyeHome to support elaborate visualizations.
 I lost my connection to the EyeHome server
  If you are using EyeHome, and then suddenly can't connect to any of your content, then it is likely that your EyeHome server is either off, or somehow interrupted. Therefore, check for the following circumstances:• Server Off - Open the Ey
 I can't reset EyeHome
  To reset the EyeHome hardware, turn it off, and then turn it back on. If that doesn't help, then turn it off, and unplug the power and network cables. Reattach the network cable, then the power cord, and finally restart the EyeHome hardware.
 I can't turn off EyeHome
  To stop EyeHome, you should turn off the EyeHome hardware using the remote control. Then, you can power down your television, or change its video input to another choice. You can also turn off the EyeHome software in the EyeHome Preference Pane in Syste
 I can't turn on EyeHome
  When you want to use EyeHome, first make sure that the EyeHome software is running. If you've added new video, audio or photo content to your Mac, and you want it to show up in EyeHome, then turn off the EyeHome software in System Preferences, and then
 What port do I need to open in the Mac OS X Firewall so that EyeHome will work?
  System Preferences -> Sharing -> FirewallPress "New ..."Choose for Port Name: OtherEnter 8000 as Port NumberEnter for example "EyeHome" as Description Press "OK"
 Everything in EyeHome has a blue tint
  If you're using component video output, then you need to select "Component" in the Video Settings of the EyeHome box. Otherwise, EyeHome will still be on the default of "Composite/S-Video", which will create a blue image.
 I can't see the EyeHome interface on my TV
  If you're not able to view the EyeHome interface on your TV, then try these steps to get things working again:• Power - Make sure that the EyeHome unit is on, by checking the status LED on the front right of the hardware. If it is lit gree
 What sound formats can EyeHome play back?
  EyeHome can play back files located in the iTunes library, namely AIFF, MPEG-1 layers 1, 2 and 3 (MP3), WAV and (unprotected) AAC files. iTunes Music Store tracks are currently not supported. It can also play Ogg Vorbis (.ogg), WMA (unencrypted) and PLS
 What graphic formats can EyeHome display?
  EyeHome can play back the graphic formats that iPhoto accepts: JPEG, BMP, GIF, PNG and TIFF.
 What movie formats can EyeHome display?
  EyeHome can play the following movie files: MPEG-1 (.mpg), MPEG-2 (including unencrypted .vob), MPEG-4 (.mp4), 3IVX and XVID (including DIV3 and DX50 codecs).
 What are EyeHome's audio outputs?
  EyeHome outputs an analog stereo signal via composite RCA, or S/PDIF via optical.
 What are EyeHome's video outputs?
  Eyehome has a number of video outputs: Composite, S-Video, Component (including 480p, 720p and 1080i) and SCART (Europe only).
 What are EyeHome's inputs?
  EyeHome's only input is a 10/100-BaseT Ethernet port.
 Can EyeHome play back all EyeTV recordings, from the USB and FireWire products?
  EyeTV products produce MPEG-1, MPEG-2 and MPEG-4 files that EyeHome can play back, either from the EyeTV section, or the Movies section. EyeHome cannot play HDTV content, from EyeTV 500 or other devices. EyeHome cannot play any EyeTV 500 content, inclu
 Does EyeHome work with Windows or Linux?
  No. The EyeHome hardware and software solution is Macintosh only. We have no plans for a Windows or Linux version at this time.
 Does EyeHome support the PAL format and work internationally?
  All EyeHome units can play back PAL and NTSC content. However, the video output signal differs depending on the region where you purchased EyeHome.Please note this device uses an external power supply that may not suite every country.
 What are EyeHome's system requirements?
  EyeHome requires a Mac with a 500mhz G4 processor or greater. It runs under Mac OS 10.3 (Panther) and later. We recommend the latest version of system software with all security updates and patches installed. The Mac needs an Ethernet port, and a minimu
 Can EyeHome play back any QuickTime file?
  No. EyeHome can only play back supported video or audio files, as listed in a separate FAQ entry. EyeHome can play .mov files only if they use a supported codec for the actual movie, like MPEG-1 or MPEG-4. Please note the EyeHome cannot play back DV mov
 How do I use EyeHome to look at my digital photos?
  Import your photos into iPhoto, and they will be available in EyeHome. You can display individual photos, or a slideshow of an album.If a picture is not in the iPhoto library, but is still in the Pictures folder, it will be available to EyeH
 How do I use EyeHome to listen to music through my TV?
  Just add any AIFF, MP3, WAV or (unprotected) AAC tracks to iTunes, and they will automatically show up in EyeHome. Ogg Vorbis and unencrypted WMA files will also play, if placed in your Music folder. Aliases to content stored elsewhere are also supporte
 Can I use one computer and multiple EyeHomes?
  Yes. Each EyeHome unit will pick up all EyeHome servers on your network. All EyeHome units can access different content on your computers at the same time - one Eyehome can navigate through your music, and another your movies, for example. Having multip
 Can I use one EyeHome with multiple computers?
  Yes. Just install the EyeHome software on each computer, and view the content of each computer on your TV.
 Can I use EyeHome to surf the Internet?
  Yes, there is a simple built-in web browser. Your Safari bookmarks (specifically those on your bookmarks bar) will appear in the Services section for easy access to your favorite websites. Selected websites are also listed by category in EyeHome, to hel
 How do I use EyeHome to watch EyeTV recordings on my TV?
  Record anything via EyeTV (except for EyeTV 500 and any HDTV content), and the EyeHome server will automatically find it and list it on your TV. Then, just pick what you want to watch, and enjoy it full screen, actual size, or adjusted to fit. Widescree
 Can I watch my iMovie files with EyeHome?
  No. EyeHome cannot play DV files. You'll need to convert them to a supported format before EyeHome can play them. Then, place the converted files in your Movies folder.
 Can I use EyeHome to watch a DVD in my Mac's DVD drive?
  No. All files must reside on your hard drive for EyeHome to access them. Furthermore, most commercial DVDs are encrypted, and EyeHome cannot play encrypted content.
 How do I use EyeHome to watch movies on my TV?
  Place MPEG-1, MPEG-2, MPEG-4, 3IVX and XVID movies in your Home directory's Movies folder, and they will be playable on your TV via EyeHome. Aliases to content stored elsewhere are supported.
 Does EyeHome support HDTV resolutions?
  Yes and No. The EyeHome hardware runs at a native 480p (720 by 480) resolution. It can scale this to 720p (1280 by 720) or 1080i (1920 by 1080), and the scaling is high quality. You pick the resolution you want in the EyeHome Settings screen. You can al
 Does EyeHome work with AirPort Base stations?
  Yes. Connect a Base Station or other wireless access point to EyeHome via an Ethernet cable. Use another Base Station or access point to connect the wireless signal to your network. An original AirPort connection (802.11b) is adequate for music and pict
 Does EyeHome automatically configure itself on the network?
  Yes, it uses Apple's Bonjour technology to find the EyeHome server on your Mac. It also can be assigned an IP address using any DHCP server on your network, or manually if necessary.
 How do I hook up EyeHome to my Mac?
  EyeHome is a network device, so you'll need to use an Ethernet cable. You can use a cross-over cable to connect it directly to your Mac, or a standard cable to hook EyeHome to your network, via a hub, switch, router or 802.11 (AirPort) base station.
 How do I hook up EyeHome to my TV?
  You can use a S-Video, component or composite connection for the video, and stereo RCA or S/PDIF (digital) for sound. International users have a SCART port, instead of component or S-Video.
 Can I use EyeHome if I don't have EyeTV?
  Yes, you can still watch movies, listen to iTunes tracks and watch iPhoto pictures, all on your TV. You can also use Internet services, like your Safari bookmarks.
 Does EyeHome include an IR remote control?
  Yes it does. An infrared remote is included in the package, and the receiver is built into EyeHome. Buttons on the remote can be used to access the different sections of the EyeHome interface, or to play back and control your media content.
 I need to find EyeHome's Network settings, like the IP address
  You can check to see what IP address and other network information EyeHome has, by travelling to the Settings section.1) Go to the Login screen (where you added your Mac), by pressing the Login button on the remote. It looks like the head
 I selected the wrong video output, and now I can't see my EyeHome screen
  If you changed EyeHome's settings from composite/S-Video to something else, and lost the image, then there is a way to reset things.First, turn the EyeHome box off, then on again.Make sure that you are using a composite/S-Video c
 Some of my VOB files from DVDs don't play audio in EyeHome. What's going on?
  Many DVD VOB files contain Dolby Digitalâ„¢ AC-3 sound. EyeHome does not decode this sound format to the analog sound outputs. However, EyeHome passes AC-3 through the S/PDIF optical interface.
 My media content isn't available in EyeHome
  If you add any content to EyeTV, your Movies folder, iTunes or iPhoto, it may not show up in EyeHome until you stop and then restart the EyeHome server.You can do this in the EyeHome section of the System Preferences of OS X. Turn Media Shar
 EyeHome doesn't play all of my DivX files
  EyeHome is designed to support specific types of DivX files, namely those using the DIVX, DIV3 and DX50 codecs. XVID and 3IVX are other similar formats that are also supported. In a few cases, files using those codecs might not play properly, but the ma
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