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 | Turn Stealth Mode off in OS X Firewall when using EyeTV for iPad | |
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Some OS X Firewall settings can cause EyeTV for iPad to not connect to your Mac running EyeTV.Specifically, if you enable Stealt |
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 | My new EyeTV Hybrid (2009 North America) won't connect via USB | |
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Recently, a few EyeTV Hybrid (2009 North America) units have had problems connecting to the EyeTV software. There seems to be two primary causes of this issue:1) The wrong EyeTV software was shipped |
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 | How do I update EyeTV to work with OS X 10.6 Snow Leopard? | |
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Depending on what version of EyeTV 3 you have installed, you may have problems after updating to OS X 10.6 Snow Leopard. The solution is to download newer software, available via this article. |
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 | I am having problems with missed or skipped recordings | |
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How EyeTV Recordings Are MadeThis article provides information about how to resolve problems |
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 | How do I clear the EPG database? | |
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Occasionally, EyeTV users may have a problem downloading the Program Guide from TV Guide.Instead of getting your data, you may receive an error message, which states:"Th |
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 | TV Guide: The Program Guide has no data to display | |
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Occasionally, EyeTV users may notice a problem downloading updates to their Program Guide from TV Guide.Instead of getting their data, they receive an error message which states:"The Program |
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 | EyeTV crashes upon launch after an automatic update | |
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For every EyeTV update that's done automatically, there is a very rare
problem where the downloaded image doesn't assemble itself like it's
supposed to. The result is that after using Check For Updates |
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 | Turbo.264 exports from EyeTV using iPod 16:9 format are partially pixelated | |
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In some rare cases, when you add EyeTV recordings to the Turbo.264 software, and export using the iPod format with 16:9 aspect ratio, the result is video files that are pixelated for a certain amount of time.To workaround this problem: |
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 | Lost TV Guide Password / Signing up for TV Guide | |
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You need to run the EyeTV Setup Assistant to setup your TV Guide account. From the EyeTV menu choose "EyeTV Setup Assistant" You will see the Setup Assistant. You can skip most of the steps - but choose your Country and device correctly. After |
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 | What do I do if my EyeTV beta is about to expire? | |
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Occasionally, Elgato Systems may make beta (test) software available to users.Usually, that software is given an expiration date, to encourage users to upgrade to the final version, when it's made available.Lately, we've been iss |
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 | Losing video with some Aston CAMs when switching the audio track on a PayTV channel | |
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When using an Aston Seca 1.05 CAM, switching the audio track on a PayTV channel may result in loosing the video (instead, "Encrypted" will be displayed on the screen).This is a known limitation of using this CAM with EyeTV. The sam |
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 | What should I do if EyeTV crashes? | |
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Occasionally, it's possible for EyeTV to crash. By definition, this means that EyeTV suddenly quits.Make sure that you try the latest version of the EyeTV software - see this article for links:
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 | My EyeTV 250 or 250 Plus records from composite or S-Video with random colored squares | |
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When recording from certain video sources using EyeTV 250 or 250 Plus, like those with visual noise at the beginning of the sequence (some VHS tapes, for example), random colored squares may appear on the screen. Using the workaround below should |
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 | Log into an administrative OS X user account before updating EyeTV | |
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If you are using an User account that doesn’t have System (or
Administrative) access, then EyeTV won’t have enough permissions to
read and/or write to its files. The end result of that is some of the
following behavior:
1) Each ti |
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 | After restarting EyeTV, all of my settings and channels are lost | |
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OS X has user accounts, that either have Admin or Limited access.You need to use an Admin OS X account with EyeTV, when you setup EyeTV, so that your channels and preferences will be remembered.Go to the System Preferences > A |
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 | I keep getting an error mentioning Capture Could Not Be Started | |
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Usually, "Capture Could Not Be Started" with an error of -35 means that there is some corruption in your Live TV buffer. The error code can be from -34 to -36, or -5000, but usually is -35. This is preventing Live TV playback. T |
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 | I want to install a program, but I can't quit EyeTV Helper | |
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A small yet important program called EyeTV Helper sometimes needs to be quit so certain programs can be installed.However, this program is a background process that's hidden from view.You can find and quit the EyeTV Helper in the |
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