How do I recover my lost EyeTV activation key?

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	How do I recover my lost EyeTV activation key?

Solution If you currently have a working installation of EyeTV, please send a copy of the com.elgato.eyetv.plist file from your HDD/Library/Preferences/ folder to sales@elgato.com . Please note that this folder is located directly on your hard disc and NOT within your /user/ directory.

Once we have this file, we will see what we can do to retrieve your key.

If you do NOT currently have a working installation of EyeTV, we would be happy to issue you a new activation key. All we ask is that you provide some proof or documentation verifying your purchase. An example of this might be a scanned receipt, PDF invoice, or email confirmation.

Unfortunately, we are unable to recover key information from hardware serial numbers or product registration. Please note that this technique will only work with a currently running installation of EyeTV. We cannot extract keys from incomplete installations.

Keywords: serial number, activation code, serial code, code number

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16 Feb 2008 12:25 AM