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I have not yet received my EyeTV activation key
I have not yet received my EyeTV activation key
Solution
We are very sorry for the delay in your EyeTV activation key and download link reaching you.
All EyeTV activation keys are sent out by an automated system less than 15 minutes after the placement of the order. If your key has not yet reached you after this time period has elapsed, please feel free to contact us at
http://support.elgato.com
, and we will assist in getting this information to you as soon as possible.
Please note that our business hours are 9 AM to 5 PM Pacific time, Monday through Friday.
Please check any relevant Spam folders for this message - sometimes our confirmation emails can arrive with no problem, while the lengthy alphanumeric activation keys stall the process.
Keywords: serial number, activation code, serial code, code number
Article Details
Article ID:
2587
Created On:
10 Jun 2008 08:04 PM
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