Support Center
»
Knowledgebase
»
International
»
Status Message: No Signal - DVB-C
Status Message: No Signal - DVB-C
Solution
This error can happen for a few different reasons, most of them relating to problems getting video from the source to the EyeTV software.
Here are some basic troubleshooting steps that you should try first:
1) EyeTV hardware is not properly connected to the video source.
Solution:
Check all cables that are connected to EyeTV, making sure that they are firmly attached to the EyeTV hardware, and to the source.
2) The video signal may not be high enough.
Solution:
If the
Signal Quality
or
Signal Strength
in the
Devices Preferences
is low, then that can cause horizontal gaps in the video, along with missing frames and a No Signal message.
A No Signal message may be due to a lower signal than the threshhold for digital TV reception - even a 50% Signal Strength may not be enough in some cases.
Adjust all devices and cables along the path the signal takes, from the source to EyeTV, to see if improvement is possible.
If these basic troubleshooting steps did not help, then please try the additional steps listed on the
next page
.
Next Page
Article Details
Article ID:
3111
Created On:
01 Oct 2008 09:17 PM
This answer was helpful
This answer was not helpful
Back
Search
Loading
Article Options
Home
|
Contact Tech Support
|
Knowledgebase
|
Downloads
|
English
|
Deutsch
|
Français
|
Help Desk Software By Kayako eSupport v3.40.01