Status Message: No Signal

Support Center » Knowledgebase » Status Message: No Signal - DVB-S

	Status Message: No Signal - DVB-S

Solution This error can happen for a few different reasons, most of them relating to problems getting video from the source to the EyeTV software.

Here are some basic troubleshooting steps that you should try first:

1) EyeTV hardware is not properly connected to the video source.

Solution: Check all cables that are connected to EyeTV, making sure that they are firmly attached to the EyeTV hardware, and to the source.

2) The video signal may not be high enough.

Solution: If the Signal Quality or Signal Strength in the Devices Preferences is low, then that can cause horizontal gaps in the video, along with missing frames and a No Signal message.

A No Signal message may be due to a lower signal than the threshhold for digital TV reception - even a 50% Signal Strength may not be enough in some cases.

Adjust all devices and cables along the path the signal takes, from the source to EyeTV, to see if improvement is possible.