Status Message: No Signal - EyeTV 250 Plus (International)

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	Status Message: No Signal - EyeTV 250 Plus (International)

Solution This error can happen for a few different reasons, most of them relating to problems getting video from the source to the EyeTV software.

Here are some basic troubleshooting steps that you should try first:

1) EyeTV software is set for the wrong video input.

Solution: In the Controls Menu in EyeTV, choose the input that you want to use. For example, Composite Input uses the yellow video cable connection.

When using antenna or cable as your source, via a coaxial cable, then choose Tuner Input.

2) A SCART to S-Video connection may not be working.

Solution: Many SCART to S-Video adapters do not transmit video properly. Use a SCART to composite adapter instead, to get normal video.

3) EyeTV hardware is not properly connected to the video source.

Solution: Check all cables that are connected to EyeTV, making sure that they are firmly attached to the EyeTV hardware, and to the source.

4) If an antenna is in use, it may need to be reoriented.

Solution: Move the antenna to make sure you are getting the best signal.

If the Signal Quality or Signal Strength in the Devices Preferences is low, then that can cause horizontal gaps in the video, along with missing frames and a No Signal message.

A No Signal message may be due to a lower signal than the threshhold for digital TV reception - even a 50% Signal Strength may not be enough in some cases.

5) The signal in your area is weak.

Solution: If the Signal Quality or Signal Strength in the Devices Preferences is low, then the bundled antenna(s) may not be right for your location. Instead, you may need to use a larger antenna, or an antenna with added signal amplification.

If these basic troubleshooting steps did not help, then please try the additional steps listed on the next page.