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Using EyeTV for iPhone / iPad / Live 3G with the Mac OS X Firewall
Using EyeTV for iPhone / iPad / Live 3G with the Mac OS X Firewall
Solution
If you have your Firewall enabled under OS X 10.5 or 10.6, and you want to use
EyeTV for iPhone/iPad
or
Live3G
, you will need to let OS X add both
EyeTV
and
EyeConnect
to the list of allowed applications.
EyeTV is the source of the video that's sent to the iPhone, and EyeConnect is the underlying technology from Elgato that actually performs the streaming and transport.
Automatic Add To Firewall
You can use these steps to automatically prepare your
Firewall
for
EyeTV for iPhone/iPad
or
Live3G
.
1) Restart your Mac. This will ensure that the
EyeTV
and
EyeConnect
processes are properly installed and running.
2) Open the
Security
section of the
OS X System Preferences
, and turn your
Firewall
on (if it is not already on).
3) When you launch EyeTV, visit the
iPhone
section of the
EyeTV Preferences
, and turn
iPhone Access
off.
4) Visit the
Sharing
section of the
EyeTV Preferences
, and turn all options off.
5) Then, turn all
Sharing
and
iPhone
options on again. After a few seconds, OS X will ask for permission to add
EyeConnect.app
to your Firewall. Accept this offer, each time the message appears (it may appear up to 3 times).
Manual Add To Firewall
You can use these steps to manually prepare your
Firewall
for
EyeTV for iPhone/iPad
or
Live3G:
1) Restart your Mac. This will ensure that the
EyeTV
and
EyeConnect
processes are properly installed and running.
2) Open the
Security
section of the
OS X System Preferences
, and turn your
Firewall
on (if it is not already on).
3) Press the
Advanced
button. If EyeConnect and EyeTV are not already added, you can use the
"+"
sign to do so.
You can find EyeConnect in this location:
Hard Drive/Library/Application Support/EyeConnect
Under OS X 10.6, the Firewall setup should look like this:
The actual Firewall port that EyeTV uses is 2170. You may also need to open that port if you have other firewalls (like in a router) somewhere on your network.
EyeTV for iPhone or Live3G problems when Firewall is on
If you find that EyeTV can't connect unless the Firewall is off, then please install EyeTV 3.3:
While EyeTV 3 is running, enter this URL into a web browser:
eyetv://checkforupdates?build=5851
That will let EyeTV download the newer 3.3 build (5851). This build has helped users with a number of Firewall problems.
Other Resource
If you need more assistance, then these resources may help:
How can I view my iPhone Access recordings remotely from outside my home network?
http://portforward.com/
Article Details
Article ID:
3651
Created On:
29 Sep 2009 05:15 PM
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