Support Center » Knowledgebase » EyeTV HD and EyeTV 3.5.2 Update - problems with 480i iPad quality video
 EyeTV HD and EyeTV 3.5.2 Update - problems with 480i iPad quality video
Solution EyeTV 3.5.2 (6633) appears to have a rare issue with some EyeTV HD setups.


Problem with 480i iPad quality video


In particular, if all of the following are true, then EyeTV HD may not be able to receive video.

• The video input is 480i
• In the EyeTV Preferences > Devices, the Encoding setting is for iPad

In this particular case, EyeTV HD may try to switch to PAL or NTSC video, instead displaying the proper content. 

Or, it may display messages like "No Signal" or "One moment please...", or a distorted video image.


Workarounds and Solutions


UPDATE May 6, 2011: 

EyeTV 3.5.2 has been updated to resolve this problem.

While EyeTV 3 is running, please open this link in a web browser:

eyetv://checkforupdates?build=6635

That will download EyeTV 3.5.2 (build 6635), which does not have this issue.


Article Details
Article ID: 4167
Created On: 29 Apr 2011 06:40 PM

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