Support Center » Knowledgebase » A few people may see Device Could Not Be Initialized message with EyeTV 3.5.4
 A few people may see Device Could Not Be Initialized message with EyeTV 3.5.4
Solution A few EyeTV Hybrid users have noticed a "Device Could Not Be Initialized" message after they installed EyeTV 3.5.4.

Moving to EyeTV 3.5.4 (6786) resolved their problem.  This is a newer version of EyeTV 3.5.4, released with a few extra fixes.


Standard "Device Could Not Be Initialized" Troubleshooting


If you see the "Device Could Not Be Initialized" message, you should first try some standard troubleshooting steps:

Status Message: Device Could Not Be Initialized

If those steps don't help, then please update to EyeTV 3.5.4 (6786).


How To Change To EyeTV 3.5.4 (6786)


If you need to move to EyeTV 3.5.4 (6786), then this release is now available from the EyeTV menu > Check For Updates.

If that doesn't work, then while EyeTV 3 is running, please open this link in a web browser:

eyetv://checkforupdates?build=6786

That will download EyeTV 3.5.4 (build 6786), the updated version of EyeTV 3.5.4 that fixes this problem.

You can also get the latest build of EyeTV from this page:

http://www.elgato.com/elgato/int/mainmenu/support/Update-Start/Update-EyeTV-3

Thank you for your patience, and we apologize for this issue. 

Article Details
Article ID: 4303
Created On: 02 Dec 2011 10:58 PM

 This answer was helpful  This answer was not helpful
 Back
 Search
Loading
 Article Options
Home | Contact Tech Support | Knowledgebase | Downloads | English | Deutsch | Français |

Help Desk Software By Kayako eSupport v3.40.01