Support Center » Knowledgebase » How do I update the Firmware of the Netstream Sat/DTT?
 How do I update the Firmware of the Netstream Sat/DTT?
Solution Please follow the ensuing steps to update the firmware on your EyeTV Netstream Sat/DTT:


Firmware Update on the Mac


1) Start Safari

2) Please download the newest version of the EyeTV Netstream Firmware here:

http://www.elgato.com/elgato/int/mainmenu/support/Update-Start/EyeTV-Netstream-firmware.en.html

3) Unpack the zipped file so that you have a file with the ".update" suffix

4) In Safari click on the Show All Bookmarks button and then select Bonjour

5) Doubleclick on the entry "EyeTV Netstream Sat #…"

6) Once the web interface has been opened, select the tab labelled General

7) Click on the Lock symbol in the upper right hand corner and enter your PIN number

8) Then click on Update:






9) In the Open dialog navigate to the downloaded firmware update and then click on Choose.  





10) Please follow the instructions to finish the firmware update and wait until the EyeTV Netstream device has restarted.


Firmware Update in Windows


1) Start your web browser.

2) Please download the newest version of the EyeTV Netstream firmware here:

http://www.elgato.com/elgato/int/mainmenu/support/Update-Start/EyeTV-Netstream-firmware.en.html

3) Unpack the zipped file so that you have a file with the ".update" suffix

4) Open Windows Explorer by clicking on the folder symbol of the task bar:








5) Go to Network> Media Devices and double click on the EyeTV Netstream Sat/DTT icon.  The web interface will open in your preferred browser.








6) Once the web interface has been opened, select the tab labelled General

7) Click on the Lock symbol in the upper right hand corner and enter your PIN number

8) Click on the Update button








9) In the Open dialog navigate to the downloaded firmware update and then click on Open.









10) Please follow the instructions to finish the firmware update and wait until the EyeTV Netstream device has restarted.



Hints:

If you are using Internet Explorer 9 and higher please activate the Compatibility Mode to see the web interface. 







If you are using Internet Explorer  and encounter a gray page in the Fullscreen Mode please switch to the Windows Mode and change the size of the window in order to see the content of the web interface. This issue has been resolved in Firmware 1.1.2 and higher.






Article Details
Article ID: 4339
Created On: 24 Feb 2012 09:15 PM

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