April 6, 2012: tvtv downloads temporarily offering less data for some customers

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	April 6, 2012: tvtv downloads temporarily offering less data for some customers

Solution On April 6, 2012, a few EyeTV customers noticed that their tvtv powered Program Guide was not offering the same amount of data as before.

tvtv is the Program Guide service used in Europe; services in other regions are not affected.

Specifics Of The Problem

Some of the symptoms include:

• Fewer days of data offered in the download from tvtv
• The Program Guide does not offer color-coded data, and instead is colored only grey
• Many programs have fewer details than expected

Solution For The Problem

As of April 9, 2012, this problem seems to have been resolved by tvtv.

If you notice any other issues with your tvtv service, please let us know.

Article Details

Article ID:

4400

Created On:

06 Apr 2012 09:38 PM